Terms and Conditions

Welcome to Panoramariga.com. By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our site or services.

1. Definitions

"Website" refers to https://www.panoramariga.com/.
"We," "Us," and "Our" refer to the operators of the Panorama Riga Observation Deck. Towart SIA
"User" and "You" refer to anyone accessing or using our website or services.
"Ticket" refers to the admission ticket for entry to the Panorama Riga Observation Deck managed by Towart SIA

2. Acceptance of Terms
By purchasing a ticket through our website, you agree to these Terms and Conditions. We reserve the right to modify these terms at any time, and changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of any updated terms.

3. Ticket Purchase and Payment

Tickets can be purchased exclusively on our website. All prices are displayed in EUR and include VAT where applicable.
Payment must be made through the payment methods available on our website. By completing a purchase, you confirm that you are authorized to use the payment method selected.

4. Refund and Cancellation Policy

Tickets are non-refundable except in cases where the observation deck is closed due to unforeseen circumstances (e.g., extreme weather or technical issues).
Users may request a rescheduling of their visit, subject to availability. Contact us directly for assistance with any ticket changes.

5. Observation Deck Rules

All visitors must follow the guidelines and instructions provided by our staff.
For the safety and enjoyment of all guests, visitors are prohibited from engaging in any disruptive behavior.
Children under the age of 12 must be accompanied by an adult at all times.
Smoking, vaping, and the use of any illegal substances are strictly prohibited on the premises.

6. User Responsibilities
By purchasing a ticket and visiting the Panorama Riga Observation Deck, you agree to:

Respect all safety notices and regulations.
Follow instructions from our team members.
Be mindful of other guests, ensuring a safe and enjoyable experience for everyone.

7. Privacy and Data Protection
We are committed to protecting your personal information. Our use of personal data is governed by our Privacy Policy, which is available on our website. By using our website and purchasing a ticket, you consent to the collection and processing of your data as outlined in the Privacy Policy.

8. Intellectual Property
All content on our website, including text, graphics, images, and logos, is our property and protected by intellectual property laws. No content may be copied, reproduced, or distributed without our prior written consent.

9. Limitation of Liability
We strive to provide accurate and up-to-date information on our website. However, we do not guarantee the completeness or accuracy of the content and are not liable for any errors or omissions. Our liability is limited to the cost of the purchased ticket in cases where issues arise directly from our services.

10. Governing Law
These Terms and Conditions are governed by the laws of Latvia. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the Latvian courts.

11. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: info@panoramariga.com
Phone: +371 20088097